Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding both.

Flowgen Invexare collects and stores data that is essential for your trading activities. The methods and procedures for collecting and storing this data are detailed in our Privacy Policy below.

Our principles guide our policy approach:

  • To ensure complete transparency in how we collect and store your personal data:

We're committed to transparency in how we collect and process your data, so you can make informed decisions. Our clear guidelines and procedures ensure your information is handled responsibly throughout this website. Our policy outlines the specific methods we use, giving you concrete visibility into data usage. You have full control.

We're committed to keeping you informed promptly whenever necessary. Transparency is fundamental to how we operate.

Our knowledgeable team is available to assist you with any enquiries regarding our services and processes, including our compliance with Malaysia regulations. Please reach out to us at: info@flowgen-invexare.com

  • We do not use your personal data for any purpose other than those outlined in our Privacy Policy.

We may process your personal data for several purposes, including the proper functioning of Flowgen Invexare services, connecting trader-members with third-party trading platforms, maintaining and improving our website functions, protecting our rights, and fulfilling regulatory and legal obligations. We also process data as necessary to deliver administrative and business functions related to the services we provide to you.

To deliver better services tailored to your preferences and needs, Flowgen Invexare collects and uses your personal data.

  • To make full use of essential security tools that protect your personal data and safeguard your rights, please:

You can contact us at any time to access all of your personal data. We can also help you modify or delete it as needed. Additionally, we support requests to transfer your data to you or to a designated third party. We provide this service to help you exercise your privacy rights and maintain control over your information.

  • Safeguard Your Personal Information

Our security systems are built to banking-grade standards, employing the highest quality measures available. While we cannot guarantee absolute protection against all risks, we remain committed to continuously enhancing our security infrastructure and strengthening our safeguards to maintain the highest possible level of protection for our users.

We maintain comprehensive privacy policies and employ industry-leading security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data.

Our policy terms apply to all natural persons who are identifiable or have been identified. This includes any individual who could be identified or has already been identified in connection with data that has been entrusted to us or that we can access and/or process.

The processing of data, as outlined in our Privacy Policy, refers to the storage, management, and organisation of your personal data.

We do not collect or solicit any information from individuals under the age of 18, nor do we allow anyone under 18 to use our platform. If we discover that a user or any information belongs to someone under 18, we will delete it immediately.

What Personal Data Do We Store?

When you register with us, we collect the necessary personal information to enable you to access our services. We may also request additional details from you when needed to verify your account ownership, for example. To enhance and maintain the quality of our platform, we gather and analyse data about how you use our services, as well as information from our third-party partners.

3. You are under no obligation to provide your personal data to the company.

While providing your information is entirely voluntary, declining to share it may result in limited access to our services and potential restrictions on your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We don't collect personally identifiable information about you. However, we do gather data on your account activity, IP address, and access timestamps. To support maintenance, security, and technical assistance, we retain system crash reports, browser details, and device information associated with your account. We also record your account's language preference.

We only collect and retain the personal information you voluntarily provide when connecting with a third-party trading platform through our official website.

The personal data you provide to third-party platforms may include your full name, address, phone number, and email address.

Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing are conducted in accordance with applicable laws in Malaysia.

The company can only handle, process, and transmit your data in accordance with the applicable laws in Malaysia. The following outlines our legal basis for doing so:

  • By agreeing to our terms, you consent to the storage and processing of your personal data by our company. When you submit your information to us, you authorise us to transfer your data to the relevant third-party trading platform as needed. You have also consented to the processing of your personal data in accordance with our stated purposes.
  • To enhance our services, establish or defend legal claims, and pursue legitimate business interests, we may need to store and process your personal data.
  • To comply with legal requirements, we need to process your data.

If you'd like to learn more about how the company handles data processing, please feel free to reach out to us via email.

Below is a list of the specific purposes and legal grounds on which we may process your personal data.

Scope
Legal basis

To provide you with access to our digital trading platform, we may share your personal information with third-party partners, but only when you request this service.

Your data may be collected and shared with third-party companies only at your discretion and with your explicit consent.

You have agreed to allow the processing of your personal information for one or more purposes.

Please share the required information with us so we can quickly and effectively address your requests, concerns, and questions about our services.

To allow the company to pursue its legitimate business interests or those of an authorised third party, the processing of your personal data is necessary.

To fulfil our legal and administrative requirements, we need to process your personal information.

To comply with our legal requirements, we must process certain personal information.

We collect anonymised personal data and usage information to enhance our services and identify technical issues through crash reports.

To protect the legitimate interests of our company and third-party service providers, we process and store your personal data as necessary.

This is required to prevent fraud and protect against misuse of our service.

To protect the company's legitimate interests and those of our third-party service providers, we need to process and store your personal data.

We collect and process your data to support business development, enable strategic decision-making, ensure proper supervision and legal compliance, and facilitate other essential business operations.

To protect the legitimate interests of our company and third-party service providers, we need to process and store your personal data.

We use statistics and analytics tools to support decision-making and strategic planning across our services.

To protect the legitimate interests of our company and our service partners, we process and store your personal data as necessary.

To protect the company's rights, assets, and interests—as well as those of our third-party service providers—we may process personal data as required by local laws, regulations, agreements, and our terms and conditions. All processing will be conducted in accordance with established procedures and applicable policies.

To protect the legitimate interests of our company and our third-party service providers, we need to process and store your personal data.

6. Sharing Your Personal Data with Third Parties

To deliver certain services such as data storage, IP address processing, user surveys, and analytics, we may share anonymised personal information with trusted third-party service providers.

When you request it, we may share your personal data with third-party service providers, including digital trading platforms. Their use of your information will be subject to their own privacy policies.

To better serve our clients and continuously improve our services, we may share your personal information with our affiliates and partner companies.

We may disclose your data to relevant legal and regulatory authorities as required by law or to protect the rights and assets of our company and our partners.

In the event of critical business transactions—such as company sales, investment pursuits, or loan applications—we may share relevant data in a legally compliant manner. This also applies to company mergers, restructuring, consolidation, or bankruptcy proceedings, in accordance with applicable laws.

7. Cookies and Third-Party Services

In accordance with legal requirements and industry standards, we may use cookies and similar tracking technologies for site analytics and advertising partnerships.

Cookies are small files stored on your device when you visit our website. They help us collect information about your browsing behaviour and preferences to personalise and improve your experience. Cookies allow us to remember your settings and tailor our services to suit your needs. We also use them for site analytics and gathering statistics to inform our strategic planning.

Our site uses two main types of cookies. Session cookies are temporary and stored only during your visit—they're automatically deleted when you close your browser. Persistent cookies remain on your device after your session ends, allowing us to recognise you as a returning visitor and enhance your browsing experience on our official website.


Types of cookies:

Cookies may be used as needed, in accordance with their intended purpose.

Type of cookie

Cookies are essential for this website to function

Scope

We use cookies to recognise you as a client and deliver personalised information, settings, and services tailored to your needs. Cookies also help improve your navigation experience and ensure seamless access to our website.

We use cookies to enable your device to download and stream data, as well as to help you access key features and return to pages you've previously visited.

Additional Information

To provide you with a faster and more convenient experience, we use cookies to store and process certain personal information, such as your username and last login date. This allows us to remember your preferences when you visit our official website.

Session cookies are automatically deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

We use cookies to securely save your settings and preferences, allowing us to recall them instantly on your next visit. This also helps us recognise you when you access our website.

Additional Information

Persistent cookies remain stored on your device even after you've closed your browser, continuing until their expiration date.

Type of cookie

Cookies for performance

Scope

To enhance our services, we collect usage data through cookies. This helps us understand how our website performs and how you interact with it.

Additional Information

All data stored in cookies is anonymous and cannot be linked to any individual user.

Session cookies are automatically deleted when you close your browser, whereas persistent cookies remain active until they expire or are manually cleared by you.

Cookies have been cleared or disabled

To delete or block cookies, you'll need to adjust your browser settings. Follow the links below for step-by-step instructions on how to do this with the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Disabling cookies may prevent certain features and functionality on this website from working properly.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to support the operations outlined in this policy. Retention periods may be extended in accordance with applicable local laws, regulations, and our company policies.

Your personal data will be shared with third-party trading platforms at your request and discretion for 12 months. After this period expires, your data will continue to be shared for an additional 12 months, subject to your consent.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transfer of Personal Data to Third Countries or International Organizations

When necessary to provide services or ensure security, your personal data may be transferred to third countries and international organisations using robust security protocols. We maintain the highest standards of data protection to safeguard your information and guarantee access to legal remedies and rights in all circumstances.

All residents within the EEA (European Economic Area) are protected under comprehensive data protection and privacy safeguards.

  • Data transfers are always conducted within the legal jurisdiction of the EU under standard data protection protocols, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
  • All data transfers between public entities and authorities are conducted in compliance with Article 46(2) and are legally binding and enforceable.
  • The European Commission's Standard Contractual Clauses, as outlined in Article 46(2)(c) of the GDPR, establish the conditions governing data transfers outside the EU. All such transfers comply with these clauses. You can access and review the full text at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures we use to protect your personal data during international transfers, please contact us at info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected using advanced technical and organisational safeguards that follow industry best practices. These measures effectively prevent unauthorised access, accidental damage, loss, or unauthorised alterations to your information.

While we implement comprehensive data protection measures in accordance with legal requirements, we cannot guarantee that your personal data will remain completely error-free in all circumstances. As a result, we are not liable for any unauthorised disclosure, loss, or indirect damages to your personal data. This includes situations beyond our control, such as transmission errors, unauthorised third-party access, or similar unforeseen events.

If we receive legally binding requests from regulatory or legal authorities, we may be required to disclose your personal data to them. Once your data is shared in compliance with such legal obligations, we cannot control how these authorities handle, store, or protect it.

While we employ industry-standard security measures, any information transmitted over the internet—including personal data—carries an inherent risk of interception. Flowgen Invexare cannot guarantee absolute security for data transmitted online.

11. Third-Party Website Links

This website contains links to third-party applications and websites that are not affiliated with us and operate independently. Please be aware that our privacy policy does not extend to these external platforms. They maintain their own data collection and processing procedures, and we are not responsible for their practices. We recommend exercising caution when visiting these sites.

Always review the privacy policy on any company's website before sharing your personal information. Make sure their data collection, usage, and processing practices align with your preferences. Share any personal data directly with the service provider only.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. Any changes will be communicated to you through our website and other relevant channels. The updated privacy policy will be published on our website and become effective immediately upon posting, unless otherwise specified.

Your Personal Data Rights

You maintain complete control and authority over your personal data, including the ability to verify its accuracy, correct any errors, and choose to delete or restrict how we process your information.

On this page, residents of the EEA will find information relevant to their needs.

Your personal data is protected under the rights outlined here. You can exercise these rights immediately by emailing the address below.

Accessing Your Rights

If the personal data you've provided to us is accurate, you can access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request your personal data at any time for verification purposes, and it will be provided to you in electronic format. Should you request additional copies of your processed data beyond the first copy provided, a reasonable fee may be applied.

The company respects legal rights and privacy protections, and is committed to safeguarding the rights and freedoms of all individuals. We reserve the right to restrict or deny access to personal data where doing so is necessary to protect the rights and privacy of others.

Right to Correct Errors

You may correct any errors or inaccuracies in your personal data yourself, or the Company can assist you in making these corrections to ensure your information is processed accurately.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or in violation of applicable laws. 2) Upon your request, provided the Company has no legal obligation to retain that data. 3) If you withdraw your consent to data processing by us, even where such processing is lawful and serves our legitimate interests or those of a third party. 4) If we are legally required to delete your data.

The right to deletion may not apply when overridden by legal obligations under EU law or the laws of any EU member state, or when data is necessary for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.

Your personal data will be deleted upon your request to restrict its usage, except in these circumstances: 1) where applicable law within the European Union or any Member State requires us to retain it, 2) with your consent, if it is necessary for defending or pursuing legal claims, or 3) to protect the rights of another individual.

Right to Data Portability

You have the right to access and review any personal data you've provided, provided that you've consented to its collection and processing through automated systems.

You have the right to request the transfer of your personal data to another company or organisation, provided this is technically feasible. This does not affect your right to request deletion of your data. However, this right cannot be exercised if doing so would infringe upon the rights or freedoms of another individual.

Right to Challenge Data Processing

While the Company may process your data based on our legitimate interests or those of our service providers, you have the right to object to this processing and request that we stop. However, this right does not apply if there is a compelling legal reason to continue processing your data, such as defending against or pursuing legal claims. In such circumstances, we may continue processing your personal information.

You have the right to request at any time that your personal data not be used for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time with immediate effect, where applicable. Please note that this withdrawal does not apply retroactively to any processing that occurred before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to your personal data processing, regulatory and supervisory authorities have been established by European Union Member States to address such concerns. You have the right to lodge a complaint with these authorities at any time.

Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of individual Member States.

Upon receiving your request for access to your personal data and its processing, we will provide you with the information you have requested, as outlined in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your enquiry. If an extension is necessary, we will notify you of any deadline extension within one month of receiving your request.

We'll send the requested information to you electronically at no cost, unless prohibited by law or the terms outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that appear to be frivolous, excessive, or repetitive.

We reserve the right to request additional identity verification if there is any reasonable doubt about the identity of the person making a data request, in order to ensure data protection and security.